True Time Express (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services.

1. Information We Collect

We may collect the following information:

• Name, mobile number, and email address
• Pickup and delivery addresses
• Shipment details and tracking information
• Location data (only when required for service delivery)
• Device and application usage data

2. How We Use Your Information

• To provide courier and logistics services
• To manage pickups, deliveries, and shipment tracking
• To calculate service charges and rates
• To send notifications and service updates
• To improve application performance and user experience

3. Data Sharing

We do not sell or rent your personal data. Information may be shared only with delivery partners or legal authorities when required by law or necessary for service fulfillment.

4. Data Security

We use reasonable security practices to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

5. App Permissions

Our application may request permissions such as location access and notification permissions. These can be managed through your device settings.

6. Data Retention

We retain personal information only for as long as necessary to provide services and comply with legal obligations.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

8. Third-Party Services

We may use third-party services such as maps or analytics tools. These services are governed by their own privacy policies.

9. Your Rights

You may access, update, or request deletion of your personal data by contacting us.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected within the application or on our website.